A new trend is emerging of organisations organising review and retrospection meetings – perhaps every 2 weeks or so to allow employees (collectively) to review what they’ve done, what they’ve achieved, what went well and what didn’t. The meeting is a safe space in which employees can speak freely and honestly, even critically. It helps managers identify ways in which processes and working methods can be improved.
It might not make revolutionary change but it should offer incremental changes – and it lets employees know their feedback is important.
The method shares some features with Kaizen, being an ongoing form of continuous review and improvement – but it is simple to organise.
The simplest version organises meetings of working teams but it is helpful to hold some cross-team and cross-function meetings so that the handoff points between teams are also considered.
The results should be increased productivity and enhanced employee satisfaction – a true ‘win-win’ situation.