Leadership is a difficult concept to 'bottle'. I have studied leadership theory and even contributed a little to it. Yet I would have trouble boiling the concept down to a couple of sentences - to go in a dictionary, for example. This is partly because there are different kinds of leadership - for different types of organisation,
It is amazing how so many sectors fail to observe, and adopt (or adapt) successful moves in other sectors. One of the most successful innovations (and productivity improvement moves) of my lifetime is the introduction of the containerswithin the logistics sector. We are so used to seeing ships laden with hundreds - or even thousands - of
I've spent a lot of my life helping individuals and organisations acquire the skills needed to help improve productivity. In doing so, I have observed that it is often HOW changes are implemented that determines their effectiveness and their success Too many managers think their role is to be tough, uncompromising leaders doing unto the workforce what
Most people find, or think, they have too much to do. Naturally, they try and concentrate on those things that they consider to be the most important. However even this can be fraught with difficulty. If you are not clear about your long-term goals, deciding what is important is difficult. Here is a 'trick' worth trying.
Many people (even quite a lot of managers and directors) think that productivity improvement involves cutting costs. It can - and certainly cutting costs should improve productivity. However this should not form the basis of a productivity improvement strategy. Concentrating on cutting costs tends to lead to, at best, sub-optimal changes in the organisation and, at worst,
I read a lot of papers and articles about productivity - or more usually, about the lack of productivity. Most Western nations have had little productivity growth over the last few years. Many of these articles will make some kind of diagnosis - what has gone wrong or what needs putting right. Occasionally I
There has been much debate over the relative productivity effects of working from home (WFH) versus office-based versus hybrid working. Companies who sought to reduce property expenses by switching to WFH have generally been disappointed by the resulting productivity delivered and quite a few have tried to encourage or even insist upon return to office-based working (RTO). Employees,
A recent article on the Gartner website suggested that with other approaches not producing effective results, what the business world needs is better human resource management to improve labour productivity. I couldn't agree less. I've said before that whoever coined the phrase 'human resource management' should have been shot - at least twice. Referring to employees
We know that innovation often arises from an odd or unexpected coming together of people with disparate skills, different attitudes, different knowledge sets and perhaps different attitudes. There are even innovation approaches and techniques that aim to simulate (or stimulate) these 'comings together' amongst individuals. Yet over the last few years we have allowed workers to
I was reading some research recently which suggested that managers and employees have quite different assessments of how much time might be saved by the introduction of AI to an organisation, with managers expecting significantly larger productivity gains. This may not be surprising but it is important. It means that employees are more wary about AI