Most people, on starting a new job, turn up with a positive attitude.  They may be nervous about the new situation but they want to do well, to succeed, and in return to be valued and fairly rewarded.

Yet some of these employees will end up being ‘let go’ or demoted for poor performance.

What goes wrong?

Well, what those new employees need is a clear understanding of their role, and its place in the wider scheme of things, and the expectations of that role by managers.  What is it they are expected to do – and achieve? 

Put more simply they need to know what the goals are, how to achieve them and their role in that achievement.

They also need the skills required to carry out their role. If they do not have all the skills, they will – and should – expect training or development activity to fill any gaps.

If these two conditions are not met – it is almost always not the fault of the employee.  Something has gone wrong with selection, onboarding, communication or training.   Errors in these areas can be catastrophic for the employees – and expensive for the organisation.

Failure to fully inform and prepare employees is a recipe for low productivity.