Firms who wish to be fully productive need a workforce that is engaged, motivated and fully skilled.
Firms who do not have fully skilled employees are, in effect, giving away capacity.. Firstly, of course, employees who do not have all of the skills they need to carry out their role properly will be slower at completing designated tasks. They are also likely to make more mistakes and errors. They may also get frustrated as they identify their own poor performance -or have it pointed out to them by their supervisor.
Putting them in this position is not fair on them – and is s significant drain on organisational productivity.
So, undertake regular skills reviews of your workforce, identify the skills needed and the skills currently available. This should show up any skills gaps and ‘all you have to do’ is to fInd ways of filling them.
Simple, isn’t it?