Do you know the real underlying causes of downtime and reasons for employee inactivity?
Are you able to act on these causes in time to negate their effects?
If ‘yes’ to both, you have clearly got your solution and you are on the way to higher productivity.
If ‘No/‘Yes;, either you’re a liar or you’ve been very lucky.
If ‘Ye’/‘No’ you are half way there. You have done the hard bit – understanding the problem. Now you can work towards a solution.
If ‘No’ to both, you are in trouble. You need to uncover the real, root causes of downtime before you can fix the problem. This is more than measurement. It takes subsequent analysis and thought.
But remember, it is very difficult to solve a problem that you don’t know about.