Data over the last decade suggests that labour productivity has been rising in developed countries but overall (or multi-factor) productivity has declined.

This means that people are working harder but ‘the system’ is letting them down.

We have been saying for 50 years that organisations need to work smarter, not harder.

Now is the time to invest in new technology, up-to-date equipment and machinery (including the Internet of Things) – and in skills for the workforce.

Its worth a try – isn’t it?