Productivity doesn’t just happen – it has to be designed in to the business, supporting the overall strategic vision and plan and underpinned by the establishment of key metrics.

So, you need a plan.  What are you going to change?  What are you going to investigate? What do toy NEED to change?  Where are your problems? Where are your opportunities for improvement?  Where might technology help? How might you develop your staff to help them improve your business? What do your competitors do better than you?

Answering these – and similar – questions should help you stat the planning process.

You don’t need a revolution – but you do need to think about where you might make a number of small improvements that  could make a difference – impacting on what you do or how you do it – and impacting on your ‘bottom line’.

So, as from next week – or even today – question, think, plan  and act.