Trust is the Key

By |2024-12-05T22:11:26+00:00December 7th, 2024|

Bad title.  There is no one key to productivity. Yet, research shows a strong correlation between mutual trust and performance in organisations. Mutual trust means that: Senior leaders trust employees Managers trust their team members Managers are trusted by their direct reports Employees trust their fellow team members The senior leadership team is trusted by employees

Can the UK Fix its Health Service?

By |2024-11-14T15:41:32+00:00November 16th, 2024|

The NHS (National Health Service) in the UK is regarded by many British people as ‘the jewel in the crown’ - by far the most important public service.  Over the last decade, though, there has been increasing disappointment with the state of the service - with the COVID pandemic putting a large nail in the coffin.  Though

Volunteers Wanted

By |2024-03-19T17:19:52+00:00March 23rd, 2024|

Volunteering generates a £4.6bn productivity boost to the UK economy each year, new research has found. A study by the think tank Pro Bono Economics, commissioned by the Royal Voluntary Service, estimates the UK benefits from annual productivity gains of more than £4,500 per volunteer working in professional and managerial occupations. The report, called A Pro

Standing in the shoes of others

By |2020-03-19T22:48:38+00:00July 31st, 2012|

Business seems to have lost its ethical context. Business decisions are taken according to whether they are within or outside of legal and regulatory frameworks ... not whether they are within or outside of prevailing value sets or ethical frameworks. . If we cannot put ourselves in the shoes of others (and empathise) how can

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