Most business owners and managers are taking a keen interest in AI They have heard the hype and are now excited to learn the reality - to hear of the successful case studies of AI introduction and also the occasional failures (though failures can be under-reported as few want to advertise their failures). But of course,
Is there one? One quality which is more valuable (and therefore more necessary) than others. Well, that is not a simple question. All businesses need a variety and a numb er of qualities to go successful through their start-up phase and then perhaps a different (though overlapping) set of qualities for their 'stablisation' phase, their growth
The UK has a new Primę Minister - allegedly a charismatic, left-leaning one. He is looking to change things - lots of things. He claims to be supportive of business but we will have to wait and see. What I want are policy and actions that will support businesses in increasing their productivity - support for
In most organisations, outputs come not from the work of individuals but from the work of teams. In our new AI-powered and supported world, how do we build teams that include chatbots or robots. To be honest, I don't know - and I suspect that very few others do. Like people involved in ream-building I
We've seen reports that AI systems can 'hallucinate' at times …. they throw up information which they have generated rather than reported, and sometimes the generation is a little strange. Now it may not surprise you to lean that AI can also lie - tell you things that can be proven to be untrue. One
There seems to be two major views about the impact of the increasing use of AI on the productivity of organisations. One school of thought suggests that AI can streamline processes and systems, enhance knowledge and skills and generally have a positive impact on productivity. . The other ays that AI will simply reduce costs
It always seemed odd to me when many managers lost their secretaries and took over their own typing - simply because word processing had been invented. Most also organised their own diaries, scheduled their own meetings and did much of their own financial planning and budgeting using the new wonder - the spreadsheet. Now things look
It is amazing how so many sectors fail to observe, and adopt (or adapt) successful moves in other sectors. One of the most successful innovations (and productivity improvement moves) of my lifetime is the introduction of the containerswithin the logistics sector. We are so used to seeing ships laden with hundreds - or even thousands - of
We know that innovation often arises from an odd or unexpected coming together of people with disparate skills, different attitudes, different knowledge sets and perhaps different attitudes. There are even innovation approaches and techniques that aim to simulate (or stimulate) these 'comings together' amongst individuals. Yet over the last few years we have allowed workers to
Now is the time to reflect on the last year. What went well? What went badly? What have you learned? What should you have learned? What new skills have you developed? If you are not happy with your answers, you need to try harder in 2026. You have to do better. You can't expect others to