Lean Thinking emphasises the concept of value - which in business is the creation of product/service features and attributes that the customer wants or needs AND is willing to pay for. The second criterion of
Are you doing everything you can to make your organisation efficient? Do you run a very ‘tight’ and ‘lean’ company.. Good! But it’s not enough. Efficiency is the baseline. It is where all organisations should
I saw someone suggesting the other day that increased private investment in (private) education would improve its productivity. Think this is debatable? As in many other areas, it depends on how you define and measure
Remote or distance working (often referred to as ‘working from home’) has become increasingly popular over the last decade. There is no doubt that fir many job roles, the technology exists to facilitate such working.
I talked recently to the Young Fabians (a UK-based left wing think tank) about "Britain's puzzlingly poor productivity". In such situations, people often want to know the 'secrets' or the 'answers'. The YF were too
We are often asked to reflect on 'what we think'. But, rarely, on how we think. Many of us are charged with making improvements, with innovation, with important planning and decision-making. How we think -
Recruitment is perhaps the most important function you ever undertake If you don't recruit talented, skilled, flexible staff, you can't expect your staff to exhibit talent, skill and flexibility. But you also have to create
Should we focus our improvement efforts on improving the quality of what we do ... or in improving the productivity It doesn't matter. Productivity and Quality are inextricably linked. Improving quality adds value to goods
Some organisations treat people badly as they pursue profit at all costs. Yet this is short-termism of the worst sort. As you travel around and visit various companies, you will invariably see a poster or
The Industrial Revolution was the greatest ever change to UK society, transforming the lives of millions of people. Yet, at the time, many people suffered from appalling work under dreadful conditions. Now the UK is
Politicians often bemoan the UK's poor productivity. Yet, at the same time, over the last decade they seem to have systematically destroyed much of the further education sector with a policy of 'a thousand cuts'.
I read a comment the other day suggesting that increased private investment in (private) education would improve its productivity. I think this is debatable. As in many other areas, it depends on how you define and